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IDEAS
Sep 273 min read
Data-Driven Luxury: Leveraging Analytics for Superior Customer Experiences
How annoying is it to receive irrelevant information from a brand that you have previously shopped with ? It can make you feel under...
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Jun 263 min read
The Building Blocks of a Customer-Centric Organisation
As shoppers it’s a common practice to browse online, and then drop into the store for a trial, especially if it’s a high value purchase....
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Feb 21 min read
Balancing Team Participation is a Skill
Effective leadership is the backbone of balanced team participation in collaborative environments. As a leader, being vigilant about team...
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Jan 261 min read
The Art of Thoughtful Disagreement
In collaborative settings, passionate discussions are inevitable. However, the key is to manage disagreements thoughtfully. When we...
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Jan 191 min read
Nurturing Respectful Team Collaboration
In the intricate dance of collaboration, cutting someone off in a conversation can be disruptive and convey a sense of disrespect,...
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